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Plantronics - Electronic Hook Switch Cable APP-51 (Poly) - Remote Desk Phone Call Control - Works with Poly Desk Phones
Return this item for free
Free returns are available for the shipping address you chose. You can return the item for any reason in new and unused condition: no shipping charges
Learn more about free returns.- Go to your orders and start the return
- Select the return method
- Ship it!
Return this item for free
Free returns are available for the shipping address you chose. You can return the item for any reason in new and unused condition: no shipping charges
Learn more about free returns.- Go to your orders and start the return
- Select the return method
- Ship it!
Purchase options and add-ons
- Ideal For: Electronic Hook Switch Cable for remote desk phone call control (answer/end)
- Works With: This cable works with Poly desk phones and may work with additional manufacturers, check with our Product Configurator for more information
- Telephone accessories
- Type: hands-free kit
Frequently bought together
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PRODUCT CERTIFICATION (1)
Pre-owned Certified: Electronics products are inspected, cleaned and (if applicable) repaired to excellent functional standards. Buying Pre-owned extends a product's life, reducing e-waste and raw material extraction.
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From the brand
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In 1969, Neil Armstrong and Buzz Aldrin, along with their team at NASA were on a mission… to the moon. And they took our headsets with them. That was more than 50 years ago, and since then we have continued to enable seamless work from anywhere.
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From the manufacturer
Poly APP-51
Electronic Hook Switch Cable. This cable eliminates the need for a HL10 Handset Lifter.
Use Cases
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Ideal ForElectronic Hook Switch Cable for remote desk phone call control (answer/end). |
No Need for LifterThis cable eliminates the need for a HL10 Handset Lifter. |
Works WithThis cable works with Poly desk phones and may work with additional manufacturers, check with our Product Configurator for more information. |
Use Cases
Work From the Office Easily answer a call from your Poly wireless headset (compatible Poly wireless headsets purchased separately) while away from your desk.
Poly Innovation
Poly creates premium audio and video products so you can have your best meeting -- anywhere, anytime, every time. Our headsets, video and audio-conferencing products, desk phones, analytics software and services are beautifully designed and engineered to connect people with incredible clarity. They're pro-grade, easy to use and work seamlessly with all the best video and audio conferencing services. With Poly (Plantronics, Inc. – formerly Plantronics and Polycom), you'll do more than just show up, you'll stand out.
What's in the box
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Product information
Product Dimensions | 6.9 x 5.5 x 2.2 inches |
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Item Weight | 0.176 ounces |
ASIN | B007IP8NNQ |
Item model number | 38439-11 |
Batteries | 1 AA batteries required. |
Customer Reviews |
4.4 out of 5 stars |
Best Sellers Rank | #6,540 in Electronics (See Top 100 in Electronics) #676 in Earbud & In-Ear Headphones |
Is Discontinued By Manufacturer | No |
Date First Available | February 11, 2010 |
Manufacturer | Poly |
Language | English |
Warranty & Support
Feedback
Product Description
Electronic hook switch cable is designed for remote desk phone call control (answer/end). This cable eliminates the need for a HL10 handset lifter. Only compatible with Plantronics CS510, CS520, CS530, CS540, MDA200, Savi W710, Savi W720, Savi W730, Savi W740, Savi W745, WO100, WO101, WO200, WO201, WO300/50. Works With Following Polycom Phone Systems: SoundPoint IP 320, SoundPoint IP 321, SoundPoint IP 330, SoundPoint IP 331, SoundPoint IP 335, SoundPoint IP 430, SoundPoint IP 450, SoundPoint IP 550, SoundPoint IP 560, SoundPoint IP 650, SoundPoint IP 670, VVX 300, VVX 310, VVX 400, VVX 410, VVX 500, VVX 600, VVX 1500
Customer reviews
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Learn more how customers reviews work on AmazonCustomers say
Customers like the performance, ease of installation, and quality of the phone. For example, they mention that it works flawlessly, it's easy to set up, and it'll improve the quality of your phone calls. That said, opinions are mixed on the value.
AI-generated from the text of customer reviews
Customers like the performance of the phone. They say it works flawlessly, it works great with Platronics CS530 and Polycom 450, and with Savi-W745 headsets. The cable is easy to set up and has no issues. The headset answer button works as expected and it's easy to answer or initiate any call from.
"...the wireless headsets as they were still in great condtion and worked perfectly. This cord saved us from having to buy new headsets...." Read more
"...Works as intended which was a nice surprise as Sangoma phones are not currently on Poly/ Plantronics compatibility list." Read more
"...Polycom phones with Plantronics wireless headsets - and the combination works great except for the fact that the answer button on the headset does..." Read more
"...I can confirm that this works flawlessly with the Polycom VVX 400 series phones and contrary to a previous comment made stating that "answer..." Read more
Customers find the installation of the phone cord to be easy and simple. They mention that it takes less than 2 minutes to set up and that the instructions are available from Plantronics. Customers also say that the cable makes things so much easier and that it works as expected.
"Simple plug and play to connect the headset to a Poly phone and have it pickup. Good price." Read more
"...The headset answer button works as expected and it's easy to answer or initiate any call from either the headset button, picking up the handset,..." Read more
"...Simple instructions available from Plantronics. I ordered two of these for Polycom VVX 411 phones. They work great with Savi-W745 headsets." Read more
"...Works great, no static, and easy to install." Read more
Customers are satisfied with the quality of the phone. They mention that it is the best headset in its class, and is perfect. Some are happy with the call quality and the available max volume.
"...Highly recommended. Call quality and available max volume also increased..." Read more
"Best headset in its class. Better than Sennheiser office pro. Better than the lesser plantronics models. Fits ear perfect. Buy." Read more
"...I have been very happy with the quality and the shipper. It was very easy to install." Read more
"The item was perfect and exactly what I expected and needed. I am very satisfied with this item! I tried one first and purchased 2 more." Read more
Customers have mixed opinions about the value of the phone. Some customers say that it's worth the price, while others say that the cable is pretty expensive for what it is.
"...As others have stated, the price seems a little unjustified considering already investing $250+ for the Plantronics headset..." Read more
"...Good price." Read more
"A little pricy but connects Plantronics CO54 to Polycom 310 / 450 phones. Has a port for use with a busy lamp (when headset is being used)." Read more
"...Well worth it." Read more
Customers are dissatisfied with the cable. They mention that it was faulty, the wrong cord was delivered, and it wasn't the cord pictured.
"...I was informed that the cable was bad and to return it...." Read more
"...Clearly it was a defective cable that caused the problem. I will not be ordering from this company again." Read more
"...I’ve called Plantronics and they say it’s a faulty wire. Not sure how to return it now." Read more
"Delivered on time, but it was the wrong cable cord. Frustrating to wait for an item and receive the wrong one. Especially when these are not cheap." Read more
Reviews with images
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Top reviews
Top reviews from the United States
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To me, handset lifters have always seemed a bit kludgy; but, this cable completely solves the issue without needing a lifter. All you need to do is replace the default Plantronics-to-phone interface cable with this one and everything works perfectly.
I will say that I originally just plugged the cable in and was disappointed when it didn't work as expected. After a few minutes of trial-and-error I ended up pulling the one-page instruction sheet that came with this cable out of the trash and actually read it :). The key was to adjust the settings on the phone to Analog/Plantronics Mode, and then everything worked perfectly.
I know it seems expensive; but, when compared to the cost & hassle of a lifter, this cable really isn't a bad deal. I would recommend it if you're using a Plantronics headset with a Polycom phone.
I did contact Plantronics and verified this is the cable for use for both the headset and the IP Phone, despite their website displaying incorrect information.
It was sold by Excellent Products Inc.
***Buyer Beware****
Reviewed in the United States on July 15, 2015