Brand | EcoSmart |
---|---|
Product Dimensions | 17"W x 17"H |
Special Feature | LED Display |
Color | White |
Wattage | 27 KW |
Voltage | 240 Volts |
Maximum Flow Rate | 6.6 Gallons Per Minute |
Maximum Temperature | 120 Degrees Fahrenheit |
Heat Output | 27 Kilowatts |
Style | ECO 27 |
Maximum Pressure | 150 Pound per Square Inch |
Mounting Type | Wall |
Manufacturer | Ecosmart |
Part Number | ECO27 |
Item Weight | 10.98 pounds |
Country of Origin | China |
Item model number | ECO 27 |
Is Discontinued By Manufacturer | No |
Size | 17 x 17 x 3.5 |
Pattern | Water Heater |
Shape | Rectangle |
Item Package Quantity | 1 |
Special Features | LED Display |
Included Components | electric tankless water heater |
Batteries Included? | No |
Batteries Required? | No |
Warranty Description | Lifetime Warranty on electronics, exchanger and element. Warranty only covers cost of heater; does not cover labor or any incidental damages. |
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Ships from: Amazon.com Sold by: Amazon.com
To see product details, add this item to your cart.
FREE Returns
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- Select the return method
- Ship it!
Ships from: Amazon Sold by: Amazon Warehouse
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95% positive over last 12 months
88% positive over last 12 months
EcoSmart ECO 27 Tankless Water Heater, Electric, 27-kW - Quantity 1, 17 x 17 x 3.5
Return this item for free
Free returns are available for the shipping address you chose. You can return the item for any reason in new and unused condition: no shipping charges
Learn more about free returns.- Go to your orders and start the return
- Select the return method
- Ship it!
Return this item for free
Free returns are available for the shipping address you chose. You can return the item for any reason in new and unused condition: no shipping charges
Learn more about free returns.- Go to your orders and start the return
- Select the return method
- Ship it!
Purchase options and add-ons
Brand | EcoSmart |
Product Dimensions | 17"W x 17"H |
Special Feature | LED Display |
Color | White |
Wattage | 27 KW |
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About this item
- Endless on-Demand Hot Water; Consistent hot water when you need it that never runs out; Continuously monitored water temperature and controlled flow rates ensure efficiency and consistent performance within 1 degree of selected temperature
- Save Space; EcoSmart tankless electric water heaters are 90% smaller than traditional tank heaters; may be installed on wall or at point of use; Dimensions 17 x 17 x 3.75 inches
- Save Energy; EcoSmart tankless electric water heaters are 99% thermal energy efficient; Only heats water when called unlike a tank heater that maintains water temperature even when not being used. Save up to 50% in water heating costs according to the Department of Energy
- EcoSmart ECO 27 Sizing; Refer to the sizing map. Requires 3x40 AMP Double Pole Breaker, 27-kilowatt tankless electric water heater ideal for providing hot water for whole home applications; provides between 2.7 and 6.5 gallons-per-minute depending on the inlet water temperature; refer to the sizing guide to select the proper solution
- Warranty and Certifications; Limited Lifetime Warranty on electronics, exchanger and element; UL-499 certified; ETL Listed
- Required Breaker Quantity: Three 40 Amp Double Pole
- Recommended Electrical Panel: 200 Amps
- NEVER run out of hot water with an ECOSMART tankless water heater.
- Save up to 12 cubic feet of storage space.
- Digital temperature control in 1-degree increments gives users complete control of hot water
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From the manufacturer
Every EcoSmart tankless electric water heater delivers endless hot water, while at the same time saving space, time, money, and allowing you to reduce your overall energy and water use. EcoSmart’spatented, self-modulating, tankless water heating technology can be used worldwide in a variety of applications from homes of any size, business environments such as offices or restaurants, or even recreational vehicles. Each tankless electric water heater is easy to install, dependable, and supported by a knowledgeable customer support team.
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Endless Hot Water When sized correctly your tankless electric water heater will provide you with endless on-demand hot water. It heats water as it passes thru the unit, instead of storing hot water like a traditional tank water heater that can run out of heated water. |
Save Energy EcoSmart features advanced self-modulating technology, only using the amount of energy needed to heat water when you need it. |
Save Time Point-of-use installation and on-demand heating cuts down on waiting for hot water. |
Save Space Traditional tank heaters take up a lot of space, but EcoSmart'ssleek, wall-mounted design frees up floor space for more storage and is 90% smaller than a tank. |
ECO 27
EcoSmart ECO 27 is a 27-kilowatt tankless electric water heater ideal for providing hot water for larger homes in warm climates and small whole home applications with colder inlet water temperatures. It can provide between 2.7 and 6.5 gallons-per-minute depending on the inlet water temperature. To select the best solution for your hot water needs, please refer to the sizing guide. With EcoSmart you will be happier knowing the warm water you expect is available endlessly, consistently, and on-demand, allowing you to reduce your water and energy waste. Now that feels warm all over! EcoSmart – Sharing the Warmth.
ETL Listed - Electric Testing Laboratories
Tested and certified by the Water Quality Association NSF/ANSI 372 for lead free compliance
ECO 8 | ECO 11 | ECO 18 | ECO 24 | ECO 27 | ECO 36 | |
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Customer Reviews |
4.2 out of 5 stars
635
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4.3 out of 5 stars
5,211
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4.3 out of 5 stars
5,106
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4.4 out of 5 stars
314
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4.3 out of 5 stars
5,106
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4.1 out of 5 stars
663
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kW | 8 | 13 | 18 | 24 | 27 | 36 |
Voltage 240 | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
Temp. Range 80°F - 140°F | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
Max Amperage | 33 | 57 | 75 | 100 | 112.5 | 150 |
Required Amperage | 1 x 40 AMP DP | 1 x 60 AMP DP | 2 x 40 AMP DP | 3 x 40 AMP DP | 3 x 40 AMP DP | 4 x 40 AMP DP |
Wire Gauge | 1 x 8 AWG | 1 x 6 AWG | 2 x 8 AWG | 3 x 8 AWG | 3 x 8 AWG | 4 x 8 AWG |
Dimensions | 11.5" x 8" x 3.75" | 11.5" x 8" x 3.75" | 17" x 14" x 3.75" | 17" x 17" x 3.75" | 17" x 17" x 3.75" | 17" x 21" x 3.75" |
Weight | 4.75 lbs | 6.5 lbs | 11.25 lbs | 13.75 lbs | 13.75 lbs | 17.4 lbs |
Water Connections | 1/2" CF | 1/2" CF | 3/4" NPT | 3/4" NPT | 3/4" NPT | 3/4" NPT |
Key Abbreviations | AMP DP - Amperage Double Pole Breaker | AWG - American Wire Gauge | kW - Kilowatts | CF - Compression Fittings | NPT - National Pipe Thread | GPM - Gallons-per-Minute Flow Rate |
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Product information
Technical Details
Additional Information
ASIN | B002635ODW |
---|---|
Customer Reviews |
4.3 out of 5 stars |
Best Sellers Rank | #8,518 in Tools & Home Improvement (See Top 100 in Tools & Home Improvement) #6 in Water Heaters |
Date First Available | February 18, 2010 |
Warranty & Support
Feedback
Product Description
Product Description
Configured for cold climates or high flow rates. Well suited where incoming water temperature can drop below 45 F. For use in more demanding water usage applications. Self modulating flow sensor technology regulates the amount of energy required to heat the water needed. Digital temperature display showing the outlet water temperature setting. Uses (3) 9 KW standard Emerson electric heating elements with brass tops to prevent electrolysis. Copper heat exchanger. Automatic resettable thermostat. (3) 40 DP breakers required. 112A draw. Required wire: 3 sets 8 AWG. Pipe fitting: 3/4'' NPT. Energy efficiency: 99.8%. UL and CSA certified.Weight: 11 lb. It can provide between 2.7 and 6.5 gallons-per-minute depending on the inlet water temperature.
From the Manufacturer
This Smart Technology electric tankless water heater is configured for climates where incoming water temperature can reach as low as 37 degrees. The ECO 27 is capable of heating nearly 3 gallons per minute at this temperature. The ECO 27 is the largest electric tankless water heater available with Patented Self Modulating Technology. This model is well-suited for homes in the northern U.S., Canada, and in the southern U.S. for large Roman-style or Jacuzzi tubs that generally have more demanding water usage needs. Digital temperature control allows you to set your temperature in increments of 1 degree. Prior to purchase and installation please verify that this model is the right size for your hot water needs and electrical requirements.
WARNING:
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This Item EcoSmart ECO 27 Tankless Water Heater, Electric, 27-kW - Quantity 1, 17 x 17 x 3.5 | Recommendations | dummy | dummy | dummy | dummy | |
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Price | $411.31$411.31 | $299.99$299.99 | $469.99$469.99 | $299.99$299.99 | $379.99$379.99 | -11% $619.96$619.96 List: $698.00 |
Delivery | Get it as soon as Tuesday, Apr 2 | Get it as soon as Tuesday, Apr 2 | Get it as soon as Tuesday, Apr 2 | Get it as soon as Tuesday, Apr 2 | Get it as soon as Tuesday, Apr 2 | Get it as soon as Friday, Apr 5 |
Customer Ratings | ||||||
Temperature Control | 4.0 | 3.9 | 4.0 | 4.4 | 2.9 | 4.4 |
Energy efficiency | 3.9 | 3.7 | 4.0 | 4.6 | — | 4.5 |
Tech Support | 3.2 | 3.5 | 3.8 | 4.1 | — | 4.2 |
Easy to install | — | 3.9 | 4.0 | 4.4 | 3.8 | 4.5 |
Value for money | — | 3.6 | 3.9 | 4.3 | 2.3 | — |
Sold By | Amazon.com | Sain Store | THMOS | ECOTOUCH | Sain Store | Amazon.com |
capacity | 3 gallons | 240 gallons | — | 18 kilowatts | 240 gallons | — |
power source | 3 x 40 AMP Double Pole Breaker (Electric) | AC | 208~240V Hardwire | 240V/60Hz hardwire | Corded Electric | Hard Wiring Required |
mounting type | Wall | Wall | — | Wall | — | — |
material | Plastic | — | — | Metal, Aluminum, Brass | — | Copper |
style | ECO 27 | Indoor Installation | 27kW | Digital | Indoor Installation | Tempra 24 Plus (24 kW) |
weight | 4.99 kilograms | — | — | — | 19 pounds | 20 pounds |
Important information
27 KW
240 volts
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Customer reviews
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Learn more how customers reviews work on AmazonCustomers say
Customers like the ease of installation and value of the water heater. For example, they mention it's simple to mount and operate, and the box itself is very easy to use. That said, they're happy with efficiency. Opinions are mixed on warranty, quality, temperature readout, and flow.
AI-generated from the text of customer reviews
Customers like the ease of installation of the water heater. They say the connections are simple and easy to follow. The installation can be fairly simple for the average DIYer if you can follow instructions. The hookup isn't difficult at all, and the plumbing is very straight forward. The box itself is very easy control wise to use, and it appears it is built solidly.
"...-- The plumbing is very straight forward and should be doable by a moderately experienced DIY'er with basic plumbing tools and a little soldering..." Read more
"...Install: Install "can" be fairly simple for the average DIYer if you can follow instructions and a few safety guidelines. The hardest..." Read more
"...The electrical installation was pretty simple, I followed the directions, watched their YouTube installation video, ran through the tests with my..." Read more
"...I decided on the ECOSmart-27. The installation guides are good and operation is simple...." Read more
Customers like the value of the water heater. They say it's economical, and the operating cost is not expensive. They have used it to save money on their electric bill, and it'll provide hot water for a long time. The fuses are inexpensive, and installation is easy. Overall, customers say it’s an intelligent investment, and well worth the time and money to install.
"...Save space, save money, and enjoy your unlimited hot water as a bonus for your wonderful investment!*** 10-year update,..." Read more
"...They were happy to help me figure it out.The price for this was much lower than other places I researched, and not much more than a tank...." Read more
"...Its made life a lot easier. We get instant hot water because its mounted next to the washer and bathroom...." Read more
"...from Amazon during one of their open box warehouse sales for a very cheap price. The unit arrived as a wreck (as I expected it would)...." Read more
Customers are impressed with the size of the water heater. They say it takes up very little room, and fits their needs very well. They are also impressed with how compact it is. Customers also mention that the dimensions were accurate.
"...Save space, save money, and enjoy your unlimited hot water as a bonus for your wonderful investment!*** 10-year update,..." Read more
"...: -Unlimited hot water -Supposed to save $ on energy -Frees up valuable space -Looks Modern..." Read more
"...I bought it for $438.This heater is nice and compact. It is 17" on the longest side, and only weighs 11 pounds...." Read more
"...I also regained half a closet as it takes up almost no space. I put it in the upper corner of a closet out of the way...." Read more
Customers like the efficiency of the water heater. They mention that it saves a tremendous amount of energy, uses much less power overall, and cuts down on the electric bill. Some say that it takes up very little room and saves money on heating water.
"Reason(s) for purchase: 1. Save $ on energy cost 2. Our tank water heater wasn't getting the water hot enough..." Read more
"...The only quantifiable fact is that the Eco-18 does not consume power while at idle...waiting for the next person to turn on hot water...." Read more
"...were no problem - scalding hot - also cut down on my bills - no more gas bill at all plus increase in the electric bill b/c of this unit was about..." Read more
"...The highest usage I have seen is 90 amps. Although the amperage can be high when in use, it uses less energy by not having to continuously heat 50..." Read more
Customers are mixed about the quality of the water heater. Some mention it works very well, the temperature is usually stable, and stays hot. However, others say that it can't produce super-hot water at high flow rates, the water takes awhile to get hot, and it wouldn't stay on.
"...Regarding water consumption I'v found that this unit works amazingly well with the "Spa Fire-Hydrant" shower head, Economy and..." Read more
"...Pros: -Unlimited hot water -Supposed to save $ on energy -Frees up valuable space -Looks Modern..." Read more
"...for the hot water to reach the shower or sink, but once it does, it stays hot, and stays consistent...." Read more
"...My complaints. The water takes awhile to get hot for some reason. I don't know why...." Read more
Customers are mixed about the temperature readout. Some mention that they can adjust the temperature very easily with a knob on the heater itself. They also like the dial-in temperature setting and the digital viewer for setting temperature. However, others say that the water temperature varied wildly while taking even a short time.
"...I put it in the upper corner of a closet out of the way. You can set the water temp with the turn of a knob. I love it...." Read more
"...Sir you water temperature is to low, no based on your chart I should be at 3.2 the unit is testing the water at 52degrees the water is not too low...." Read more
"...Nice that the temperature is so easily regulated.Would I buy this again?..." Read more
"...You can buy replacement heaters that are easy to change. With the right plumbing it is simple to flush the system, big plus over tanks...." Read more
Customers are mixed about the flow of the water heater. Some mention that the flow stream is still adequate and suprisingly high in pressure, while others say that it just wouldn't produce a constant flow of water of any temperature. They also mention that they experienced a slight slowdown in water flow.
"...After install I noticed small amounts of water pooling around the first heat exchanger...." Read more
"...It doesn't stop, it doesn't slow down, it doesn't get cold...." Read more
"...Water was everywhere. The heat and the pressure had actually swollen about two foot of my cpvc lines which needed replaced...." Read more
"...element chambers (cylindrical copper tube, one of three) spraying iwater inside the unit...." Read more
Customers are mixed about the warranty of the water heater. Some mention that it lasts forever, has a generous lifetime guarantee, and keeps up without a hitch. However, others say that there is no warranty, it doesn't come with a transferable warranty, and that the disclaimer is criminally restrictive.
"...that the unit has paid for itself at least twice and is still working strong. There is absolutely no going back to a standard tanked unit...." Read more
"...One drawback of installing yourself is the warranty is void, although they wanted $3000 for my installation. This was a no brainier decision for me...." Read more
"...Great water heater and very efficient. Comes with a lifetime warranty, so when it stopped heating water, I had the electrician that installed it,..." Read more
"...And with the exception of the criminally restrictive warranty disclaimer, I am very happy with the purchase...." Read more
Reviews with images
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Top reviews
Top reviews from the United States
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As for the item itself I would only suggest that the purchaser make sure they have sized the unit correctly for their needs and have taken their area's ground water temp into account. The unit has a sublimely simple design and its shell is both space efficient and cosmetically pleasing. Unlimited hot water is a decadent luxury and Ecosmart makes it affordable to all. My lady is finally able to take her time wash and shave without ever running out of hot water (yikes for my water consumption). Regarding water consumption I'v found that this unit works amazingly well with the "Spa Fire-Hydrant" shower head, Economy and Performance.
The Bad
This pertains to the install process and NOT the unit. -- The plumbing is very straight forward and should be doable by a moderately experienced DIY'er with basic plumbing tools and a little soldering know-how. The electrical work is also not very difficult, BUT requires two Double-Pole 40-Amp Breakers and sufficient sized service to handle the unit (which is actually comparatively large). But if you've got the space or are willing to upgrade your electric service, this item is a must-have.
Final Warning
The large cost for this unit will come from the install by licensed professionals without which you cannot quality for the lifetime Warranty, My advice (if you are not planning to install yourself) would be to get quotes for the install (both plumbing and electrical) and compare those numbers to the cost of the unit if you end up paying more for the install than the unit is worth you might be better off forgoing the warranty because if you do have a problem it would still be cheaper to by a replacement unit.
***One year Update
I've had this unit for a year now and recently blew a heating element, (an issue caused by a plumbing change and NOT the unit itself). I only bring it up because its a bit of a pain to have to order a replacement from Eco-Smart since no other place I found (Even Amazon!**(CAN be purchased on amazon now)) carries this odd element size (9kW 240v Screw-In). So I would suggest having a spare on hand to avoid the shipping time wait if it becomes necessary. Also having seen first-hand what kind of scale and build-up can occur at tragic speeds on the heating elements, do yourself a favor and drop the extra $65 on the recommend 'Aqua-pure' scale inhibitor. Most users can only tell you that it seems to work having nothing to compare it against. I have seen both sides and it makes a world of difference!
Aside from that, I am Extremely happy with this purchase, there is no going back in my household, Even with my girlfriend's new 45-minute long shower ritual (compared to the 25ish she use to get), I have seen a consistent 20-30% electric consumption drop when compared to the two years proceeding it. So my unit will have paid for itself after another year of usage. If your experience is anything like mine you will NOT be disappointed with this unit, so I'd say buy with confidence
***5-year Update
At the 5 year mark, I have been through 2 heating elements (since installed) and always keep 2 on hand to be prepared. I am positive that the unit has paid for itself at least twice and is still working strong. There is absolutely no going back to a standard tanked unit. Until a recent trip out of town in a hotel shower, I'd completely forgot about running out of hot water. The moment this unit breaks I'm replacing it with an identical unit. (A decision made over 2 years ago) every home owner should have one of these units. Save space, save money, and enjoy your unlimited hot water as a bonus for your wonderful investment!
*** 10-year update,
Just blew another heating element (5 in total now after a decade), and they are now available for purchase on amazon! My unit is STILL running strong and my girlfriend has built her own home and installed an Eco27 (As I mentioned, once you've experienced unlimited hot water there's no going back). This device has already well exceeded my expectations and I'm overjoyed to give an amazing review. Love this product and WILL buy again in the home I'm planning to build.
Reviewed in the United States on April 2, 2014
As for the item itself I would only suggest that the purchaser make sure they have sized the unit correctly for their needs and have taken their area's ground water temp into account. The unit has a sublimely simple design and its shell is both space efficient and cosmetically pleasing. Unlimited hot water is a decadent luxury and Ecosmart makes it affordable to all. My lady is finally able to take her time wash and shave without ever running out of hot water (yikes for my water consumption). Regarding water consumption I'v found that this unit works amazingly well with the "Spa Fire-Hydrant" shower head, Economy and Performance.
The Bad
This pertains to the install process and NOT the unit. -- The plumbing is very straight forward and should be doable by a moderately experienced DIY'er with basic plumbing tools and a little soldering know-how. The electrical work is also not very difficult, BUT requires two Double-Pole 40-Amp Breakers and sufficient sized service to handle the unit (which is actually comparatively large). But if you've got the space or are willing to upgrade your electric service, this item is a must-have.
Final Warning
The large cost for this unit will come from the install by licensed professionals without which you cannot quality for the lifetime Warranty, My advice (if you are not planning to install yourself) would be to get quotes for the install (both plumbing and electrical) and compare those numbers to the cost of the unit if you end up paying more for the install than the unit is worth you might be better off forgoing the warranty because if you do have a problem it would still be cheaper to by a replacement unit.
***One year Update
I've had this unit for a year now and recently blew a heating element, (an issue caused by a plumbing change and NOT the unit itself). I only bring it up because its a bit of a pain to have to order a replacement from Eco-Smart since no other place I found (Even Amazon!**(CAN be purchased on amazon now)) carries this odd element size (9kW 240v Screw-In). So I would suggest having a spare on hand to avoid the shipping time wait if it becomes necessary. Also having seen first-hand what kind of scale and build-up can occur at tragic speeds on the heating elements, do yourself a favor and drop the extra $65 on the recommend 'Aqua-pure' scale inhibitor. Most users can only tell you that it seems to work having nothing to compare it against. I have seen both sides and it makes a world of difference!
Aside from that, I am Extremely happy with this purchase, there is no going back in my household, Even with my girlfriend's new 45-minute long shower ritual (compared to the 25ish she use to get), I have seen a consistent 20-30% electric consumption drop when compared to the two years proceeding it. So my unit will have paid for itself after another year of usage. If your experience is anything like mine you will NOT be disappointed with this unit, so I'd say buy with confidence
***5-year Update
At the 5 year mark, I have been through 2 heating elements (since installed) and always keep 2 on hand to be prepared. I am positive that the unit has paid for itself at least twice and is still working strong. There is absolutely no going back to a standard tanked unit. Until a recent trip out of town in a hotel shower, I'd completely forgot about running out of hot water. The moment this unit breaks I'm replacing it with an identical unit. (A decision made over 2 years ago) every home owner should have one of these units. Save space, save money, and enjoy your unlimited hot water as a bonus for your wonderful investment!
*** 10-year update,
Just blew another heating element (5 in total now after a decade), and they are now available for purchase on amazon! My unit is STILL running strong and my girlfriend has built her own home and installed an Eco27 (As I mentioned, once you've experienced unlimited hot water there's no going back). This device has already well exceeded my expectations and I'm overjoyed to give an amazing review. Love this product and WILL buy again in the home I'm planning to build.
out or was adjusted IDK) 3. Free up some valuable real estate in our laundry room (more like a closet)
So, I managed to buy this model for $360 brand new. I had originally paid $505 and was on amazon about a week later and noticed that this
product was on sale as Amazon's deal of the day. Sent the other one back and bought the sale one lol. I decided to go with this
particular model because I would much rather have too much than not enough. It's all about the incoming temperature and living in Hawaii
this product should do the job for us (4bd 3bth).I will update on actual savings in $ but keep in mind that each state charges different
amounts per kWh (Hawaii charges x3 of the national avg. so savings may appear more drastic) and families use different amounts of
hot water, but at least it will give you an idea.
Pros: -Unlimited hot water -Supposed to save $ on energy
-Frees up valuable space -Looks Modern
Cons: -Initial cost may be more than tank (will recoup $ over time) -In order to keep warranty must be installed professionally
-Requires three 40 amp double pole breakers -Most likely need new electrical wiring ran
-Seems to take a bit longer for hot water
Install: Install "can" be fairly simple for the average DIYer if you can follow instructions and a few safety guidelines. The hardest
part is running the wiring to the electrical panel. Everything else is pretty easy. If your breaker box is in the same room as your
plumbing the install should be cake. Just make sure that your work is done to code. Wife and I installed it together (she helped run the
electrical wiring to the breaker box). Ours was across the room in the hallway. It actually took us two days working a couple of hours
to run our electrical (a different story for another day). After running the electrical it probably took me 30 minutes to an hour to
finish the rest (installing breakers, mounting and wiring the heater)
After use: We have only been using it for about 3 or 4 days now and it is going to take some getting use to. The water definitely gets
hotter than it did before. The hotter water was the first thing that the wife noticed, but it does seem to take a bit longer to get
hot water to the faucets. Not a lot of extra time but it's noticeable, but other than that I have no complaints. That's not even a
complaint..... More of an observation.
Bottom line: I plan on installing one of these in our next home. I recommend this product to any who is debating whether or not to buy
a tankless water heater. Just do your research and makes sure that it will fit your needs. My wife regretted this purchase after having
to bust holes in our walls/ceiling and realizing how much work it was for us. Now that it's done she tells me all of the time that she
is glad that we installed our new tankless water heater. Plus it does everything that we wanted it to do.
Update: Product is still working flawlessly and I haven't noticed any light flickering at all. Plus I am running this on a 150 amp service, but my incoming temperature will always be 60-70 degrees F all year round so shouldn't come close to maxing this thing out. After 1 1/2 months of service this is what I noticed: 1. Saved $14 on first full electric bill 2. Almost seems like a waste whenever I wash my hands because by the time the water gets hot I am long gone unless hot water is already in the lines (not the machines fought). I thought about purchasing some point of use heater but changed my mind (not my forever house) 3. Love the bit of extra space in the laundry room. Feels more like a laundry room now that we can actually fit some clothes baskets in there. 4. Wife still enjoys it quite a bit. We even turned it down to 115 degrees. I was hoping to save more per month but even at this rate it would pay itself off in about 4 years or so (including everything....wiring, drywall to patch, texture, paint, valves and filter= Roughly $600 ). Not bad....Hoping next month we notice more savings. Will see I guess. Either way this product performs as advertised. Highly satisfied.
Top reviews from other countries
Cada dos años camio resistencias y funciona muy bien
I have to say that this unit is head and shoulders above the Hubbell products in a number of ways and if you are in the market for a tankless heater I'd strongly recommend staying away from Hubbell after my experience.
Overall, this unit does a great job in coastal British Columbia where inlet water temperatures in winter are 50 degrees F or below. Unlike the Hubbell unit, it doesn't struggle to put out 140 degree water with a faucet fully open. The Hubbell never achieved this kind of performance even in the summer months even though it was exactly the same power. Of course, if you open multiple faucets or showers you are likely to see a drop in the temp but most people do not require 140 degree water and should have little problem.
The controls on the unit are easy to use but you may need to go to the Ecosmart website to find full instructions as the Owner and Maintenance (O&M) Manual they provide doesn't describe things like trouble shooting and the various Error messages you can get. But they are on the website.
The Eco 27 digital display only lights up when there is a demand for water, and the temperature display can be switched quickly from F to C just by pressing the main rotary temp control knob. Pressing and holding the knob brings up further information including inlet and outlet temp and flow rate. All very easy to access. (Not nearly as easy on the Hubbell)
I installed this unit myself and as you can see in the photo had to install an additional electrical sub-panel in order to comply with the need for three separate 40 Amp breakers because my main panel didn't have enough space to add extra breakers. Not that difficult if you know what you're doing but it did add about $150 to the cost for the sub-panel, breakers, and cabling. Conveniently, the spacing of the inlet and outlet connections is exactly the same as the Hubbell unit so I only had to do minimal plumbing work. Additionally, the mounting holes are at 16" centres so it can be mounted to standard wall studs.
Lastly but certainly not the final or least great feature of the Eco 27 heater was the price which is about 1/3rd that of the Hubbell 280-3 it replaced. As I mentioned previously, the Hubbell blew up and the price I was quoted to replace JUST the heating chamber on it's own was DOUBLE the total price of the Eco 27!!
So, overall, I've been very impressed by this unit.
For those interested, my Hubbell 280-3 caused me a number of problems over the years including the fact the the original flow meter was made of a hard plastic compound and when I disassembled the unit in order to replace burned-out heating elements, the threads crumbled and rendered the unit unusable due to leakage. I finally replaced the flow meter with a newer brass-bodied unit (that on it's own costs about 1/4 of the total price of the Eco 27) but when I turned the unit back on one of the heating elements burned a hole the size of a pea through the side of the heating chamber in what was, literally, a catastrophic explosion. Very fortunately, I was standing right by the heater when this happened and was able to shut off the power and the water otherwise significant damage from flooding or fire could have resulted.
What makes this failure most alarming is that, when I contacted Hubbell about it they admitted that they KNEW this could happen but fail to mention it in the O&M manual! I was using the unit 100% in accordance with the manual and yet it still blew up.
To make matters worse, once this issue came to light Hubbell completely stopped communicating with me, taking absolutely no responsibility for the fact that their unit can fail catastrophically in normal use. Buyer Beware!!
Reviewed in Canada on March 3, 2020
I have to say that this unit is head and shoulders above the Hubbell products in a number of ways and if you are in the market for a tankless heater I'd strongly recommend staying away from Hubbell after my experience.
Overall, this unit does a great job in coastal British Columbia where inlet water temperatures in winter are 50 degrees F or below. Unlike the Hubbell unit, it doesn't struggle to put out 140 degree water with a faucet fully open. The Hubbell never achieved this kind of performance even in the summer months even though it was exactly the same power. Of course, if you open multiple faucets or showers you are likely to see a drop in the temp but most people do not require 140 degree water and should have little problem.
The controls on the unit are easy to use but you may need to go to the Ecosmart website to find full instructions as the Owner and Maintenance (O&M) Manual they provide doesn't describe things like trouble shooting and the various Error messages you can get. But they are on the website.
The Eco 27 digital display only lights up when there is a demand for water, and the temperature display can be switched quickly from F to C just by pressing the main rotary temp control knob. Pressing and holding the knob brings up further information including inlet and outlet temp and flow rate. All very easy to access. (Not nearly as easy on the Hubbell)
I installed this unit myself and as you can see in the photo had to install an additional electrical sub-panel in order to comply with the need for three separate 40 Amp breakers because my main panel didn't have enough space to add extra breakers. Not that difficult if you know what you're doing but it did add about $150 to the cost for the sub-panel, breakers, and cabling. Conveniently, the spacing of the inlet and outlet connections is exactly the same as the Hubbell unit so I only had to do minimal plumbing work. Additionally, the mounting holes are at 16" centres so it can be mounted to standard wall studs.
Lastly but certainly not the final or least great feature of the Eco 27 heater was the price which is about 1/3rd that of the Hubbell 280-3 it replaced. As I mentioned previously, the Hubbell blew up and the price I was quoted to replace JUST the heating chamber on it's own was DOUBLE the total price of the Eco 27!!
So, overall, I've been very impressed by this unit.
For those interested, my Hubbell 280-3 caused me a number of problems over the years including the fact the the original flow meter was made of a hard plastic compound and when I disassembled the unit in order to replace burned-out heating elements, the threads crumbled and rendered the unit unusable due to leakage. I finally replaced the flow meter with a newer brass-bodied unit (that on it's own costs about 1/4 of the total price of the Eco 27) but when I turned the unit back on one of the heating elements burned a hole the size of a pea through the side of the heating chamber in what was, literally, a catastrophic explosion. Very fortunately, I was standing right by the heater when this happened and was able to shut off the power and the water otherwise significant damage from flooding or fire could have resulted.
What makes this failure most alarming is that, when I contacted Hubbell about it they admitted that they KNEW this could happen but fail to mention it in the O&M manual! I was using the unit 100% in accordance with the manual and yet it still blew up.
To make matters worse, once this issue came to light Hubbell completely stopped communicating with me, taking absolutely no responsibility for the fact that their unit can fail catastrophically in normal use. Buyer Beware!!
Actualizando hoy 28 Nov, 2023, el boiler sigue funcionando sin problemas, ambos baños pueden usarse a la vez y no hay perdida de agua caliente, sigue funcionando como la primera vez y hasta el día de hoy, ya casi 4 años, no ha fallado ningún componente.
El mejor que lo conosco.
Reviewed in Mexico on February 8, 2019
El mejor que lo conosco.