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Apple iPhone 11 Pro, US Version, 256GB, Space Gray - Unlocked (Renewed)

4.2 4.2 out of 5 stars 20,380 ratings

Sustainability features

This product has sustainability features recognized by trusted certifications.

Pre-owned

Products are inspected, cleaned and (if applicable) repaired to excellent functional standards. Buying Pre-owned extends a product's life, reducing e-waste and raw material extraction.

As certified by
Pre-owned Certified: Electronics Pre-owned Certified: Electronics

Pre-owned Certified products are inspected, cleaned and (if applicable) repaired to excellent functional standards. By purchasing Pre-owned Certified rather than new, customers can extend the life of the product, reduce electronic waste, and reduce the extraction of raw materials. These products are backed by the Amazon Renewed Guarantee. Pre-owned Certified is part of the Climate Pledge Friendly program that helps you discover and shop for more-sustainable products.

Learn more about this certification

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256GB
Space Gray
Unlocked
Renewed
This product is inspected, tested, and refurbished, as necessary to be fully functional according to Amazon Renewed standards.

Purchase options and add-ons

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Save up to $260.00 on your new device...
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About this item

  • This phone is unlocked and compatible with any carrier of choice on GSM and CDMA networks (e.g. AT&T, T-Mobile, Sprint, Verizon, US Cellular, Cricket, Metro, Tracfone, Mint Mobile, etc.).
  • Tested for battery health and guaranteed to have a minimum battery capacity of 80%.
  • Successfully passed a full diagnostic test which ensures like-new functionality and removal of any prior-user personal information.
  • The device does not come with headphones or a SIM card. It does include a generic (Mfi certified) charger and charging cable.
  • Inspected and guaranteed to have minimal cosmetic damage, which is not noticeable when the device is held at arm's length.
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Apple iPhone 11 Pro, US Version, 256GB, Space Gray - Unlocked (Renewed)
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Price$319.00-5% $389.00
Typical price:$409.95
$399.00$454.98$450.00-5% $439.95
Typical price:$467.90
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Customer Ratings
Face recognition
4.3
4.0
3.6
4.3
4.3
Fingerprint reader
4.0
3.2
4.0
4.0
4.2
Battery life
3.8
3.7
4.0
3.8
3.9
Value for money
3.8
3.8
3.8
Sold By
Prime Renewed Store
Cell Surfers
Kojak Sales
All-Out Mobile
SGT Market
Woot
display size
6.1 inches
6.5 inches
6.5 inches
6.5 inches
6.5 inches
6.68 inches
memory capacity
256 GB
256 GB
256 GB
256 GB
512 GB
128 GB
model name
iPhone 11 Pro
iPhone 11 Pro Max
iPhone 11 Pro Max
iPhone 11 Pro Max
iPhone 11 Pro
iPhone 12 Pro Max
operating system
iOS
iOS 16
iOS 16
iOS 16
connectivity tech
Wi-Fi
Wi-Fi
Wi-Fi
Wi-Fi
Wi-Fi
Wi-Fi, NFC, USB, Bluetooth
display type
OLED
OLED
OLED
OLED
OLED
OLED
service provider
Unlocked
T-Mobile
T-Mobile
T-Mobile
Unlocked
unlocked

What's in the box

  • Power Adapter
  • Product information

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    Apple iPhone 11 Pro, US Version, 256GB, Space Gray - Unlocked (Renewed)


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    What is Amazon Renewed?

    Amazon Renewed is your trusted destination for products that are inspected, tested, and refurbished as necessary to be fully functional.

    Purchases with an impact

    Your Amazon Renewed purchase extends the lifetime of this product and reduces electronic waste.

    Trusted coverage

    Your purchase is eligible for Amazon Renewed coverage in conjunction with Amazon's Return Policy and the A-to-z Guarantee.

    Products you can trust

    All products have been professionally inspected, tested, cleaned, and refurbished as necessary by Amazon-qualified suppliers. Products are not certified by Apple.

    Quality you can afford

    Amazon Renewed products offer an affordable option so you can save on the brands you love.

    What should I expect to receive with my Amazon Renewed purchase?

    All Amazon Renewed purchases will come with accessories equivalent to those that shipped in the box when new. These items may not be original but will be compatible and fully functional. Amazon Renewed products will be packaged in either original packaging or in a new and clean cardboard box.

    Model Year

    2019

    In what condition can I expect my Amazon Renewed product to be?

    Product will be restored to its original factory settings and will be in one of the following cosmetic conditions Premium, Excellent, Good or Acceptable. Learn more
    Shop for smartphones, computers, laptops, tablets, home and kitchen appliances, game consoles, office products, and more. Visit Amazon Renewed

    Product Description

    Shoot amazing videos and photos with the Ultra Wide, Wide, and Telephoto cameras. Capture your best low-light photos with Night mode. Watch HDR movies and shows on the Super Retina XDR display—the brightest iPhone display yet. Experience unprecedented performance with A13 Bionic for gaming, augmented reality (AR), and photography. All in the first iPhone powerful enough to be called Pro.

    Sustainability features

    Sustainability features

    This product has sustainability features recognized by trusted certifications.

    Pre-owned

    Products are inspected, cleaned and (if applicable) repaired to excellent functional standards. Buying Pre-owned extends a product's life, reducing e-waste and raw material extraction.

    As certified by
    Pre-owned Certified: Electronics Pre-owned Certified: Electronics

    Pre-owned Certified products are inspected, cleaned and (if applicable) repaired to excellent functional standards. By purchasing Pre-owned Certified rather than new, customers can extend the life of the product, reduce electronic waste, and reduce the extraction of raw materials. These products are backed by the Amazon Renewed Guarantee. Pre-owned Certified is part of the Climate Pledge Friendly program that helps you discover and shop for more-sustainable products.

    Learn more about this certification

    Part of
    Sustainability features
    Climate Pledge Friendly

    Customer reviews

    4.2 out of 5 stars
    4.2 out of 5
    20,380 global ratings

    Customers say

    Customers are satisfied with the value, and camera of the cellular phone. However, some customers have reported issues with the sound quality and charging. They mention that they are hearing something in so much low volume that they can not speak at the outside. Customers also differ on quality, damage, ease of use, and battery life.

    AI-generated from the text of customer reviews

    313 customers mention233 positive80 negative

    Customers like the value of the cellular phone. They say it's a great product for the price, and that they saved money on their purchase. Some mention that the phone is in great condition and that it was well worth the money spent.

    "...So far so good worth the money! Get it ! Take the risk." Read more

    "...Then you are all set! Newer phone at a cheaper price, it's guarranteed, and my daughter is totally happy with it!" Read more

    "...: For a phone that does not make coffee, or make my bed, the price is steep. It is hard to justify why a phone should cost so much...." Read more

    "...favor & look around, so my total was about $730 , the phone itself was priced decent enough but remember that tax is going go be a least $50 added..." Read more

    172 customers mention169 positive3 negative

    Customers like the camera of the cellular phone. They say it has great performance, improved cameras, and increased transfer speeds. Some appreciate the improved cameras and camera software. Overall, most are happy with their purchase and recommend it to others.

    "The 11 Pro is really a decent iPhone, still very much modern and in line with the newest ones...." Read more

    "...Giving it 4 stars because the battery is only at 80% but otherwise great phone." Read more

    "...P.S. - The phone itself is great. Great screen, good battery life, etc...." Read more

    "...Short version:If you want great performance, great cameras, and great battery life, go for it.Not so short version:..." Read more

    1,083 customers mention734 positive349 negative

    Customers are mixed about the quality of the cellular phone. Some mention that it's an excellent quality iPhone, while others say that it started having problems within a couple months.

    "...than expected it was in a regular box bubble wrapped and it came with a charger ,brick and the pointy thingy for the sim...." Read more

    "...I picked the good refurbished phone, and received an excellent quality iPhone instead...." Read more

    "...We had many issues with the process stalling and then we would finally get an error message? This wasted a lot of time!..." Read more

    "...for a great product but a peace of mind for a full year , it has a great warranty, and I have no plans of a return but that option is there if you..." Read more

    465 customers mention195 positive270 negative

    Customers are mixed about the damage of the cellular phone. Some mention that it has no scratches at all, while others say that it came with quite a few scratches and scuffs on the side. The buttons also had some smudges. The paint on the sides of the phones was chipped, and the box was damaged with 2 large cracks.

    "...to fix the glass as I've done it many of times, there was a decent scratch at the top near the top speaker HOWEVER, I am a tad OCD about things like..." Read more

    "...Cosmetically the phone looks great no obvious scratches or dents, I had it under my lamp and you literally have to tilt the phone to see the small..." Read more

    "...face that was in with the small camera box is badly damaged with 2 large cracks as can be seen in the picture. The camera turns on and looks OK...." Read more

    "...No scratches, no visible cosmetic issues (outside of a very microscopic stain maybe)...." Read more

    462 customers mention211 positive251 negative

    Customers are mixed about the battery life of the cellular phone. Some mention it has great battery life, while others say that it only lasts for a whole working day.

    "...battery and has been conditioned ( charged ) properly the battery life is not great on any pro model unless it's the max versions but it will do..." Read more

    "...What I appreciate the most is the battery being at 100% maximum capacity🥳!!! I was amazed and I’m glad I picked this Iphone, and seller!!!..." Read more

    "...About 2 weeks into having the device, I noticed my phone wasn’t retaining charge like my previous iPhone 11 Pro...." Read more

    "...Somehow the battery health shows 100% ??? Can’t quite figure that one out. Thanks Amazon, you exceeded all expectations." Read more

    75 customers mention49 positive26 negative

    Customers are mixed about the ease of use of the cellular phone. Some mention it's easy to set up and use, with super easy instructions to transfer over existing phone data. However, others say that some things are a little complicated and it takes time getting used to it.

    "...It was easy to set up and because the phone was unlocked, we just took her sim out of her old phone and put it in the new one and it worked right..." Read more

    "...at first but now 5 months in they happen too often and it is frustrating to deal with...." Read more

    "Vary good product. Vary easy to use & it was a really good quality depending on the price." Read more

    "...No scratch marks are seen. The set up is easy. I called ATT and activated eSim...." Read more

    103 customers mention9 positive94 negative

    Customers are dissatisfied with the sound quality of the cellular phone. They mention that the volume is low, the audio issues are delayed, and the phone keeps overhearing. They also mention that calls and songs are muffled through the speakers. Customers also mention the ringing and vibration sounds are noticeable, and that the alarm has no sound. Additionally, the noise persists in video mode and has a low voice.

    "...freezing, my touch screen response being very delayed, and even audio issues. I would be on a phone call and people would say they couldn't hear me...." Read more

    "...loud and have no problems but my 11pro... is low, sittings the volume doesn't work until I reset the phone and then it's back to low again but I'm..." Read more

    "...One of them had a very week earphone speaker. To use the earphone speaker you must be in a quiet place." Read more

    "...watch videos on it unless it’s through my earbuds and speaker phone is pretty much worthless. Beyond that, it’s terrific...." Read more

    66 customers mention7 positive59 negative

    Customers have negative opinions about the charging of the cellular phone. They mention that it won't charge, the charging cable doesn't work properly, and the charging port stopped working after a few weeks. Some customers also say that the battery only charges to 96%.

    "...wait five minutes while the phone was completely black, not even responding to a charge. It turned on and I thought we were good to go...." Read more

    "...I don’t think that is normal. The charger sometimes does not work properly. Over all, it works." Read more

    "...for my 1st, because the buttons were sticking and the charging port wasn’t connecting properly...." Read more

    "...for Christmas was so excited to give it to her only to find out it doesn't charge and is pretty much useless so now have to return and or refund..." Read more

    Practically New!!
    5 Stars
    Practically New!!
    I was a little skeptical and hesitant about purchasing this iPhone 11 pro because of the bad reviews. But I really needed to upgrade to a larger memory space that didn’t break the bank too much. I picked the good refurbished phone, and received an excellent quality iPhone instead. No scratches, no visible cosmetic issues (outside of a very microscopic stain maybe). What I appreciate the most is the battery being at 100% maximum capacity🥳!!! I was amazed and I’m glad I picked this Iphone, and seller!!! Thank you!!!
    Thank you for your feedback
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    Top reviews from the United States

    Reviewed in the United States on March 3, 2024
    Size: 256GBColor: Space GrayService Provider: UnlockedProduct grade: RenewedVerified Purchase
    3 people found this helpful
    Report
    Reviewed in the United States on March 18, 2024
    Size: 512GBColor: GoldService Provider: UnlockedProduct grade: RenewedVerified Purchase
    Customer image
    C
    5.0 out of 5 stars Practically New!!
    Reviewed in the United States on March 18, 2024
    I was a little skeptical and hesitant about purchasing this iPhone 11 pro because of the bad reviews. But I really needed to upgrade to a larger memory space that didn’t break the bank too much. I picked the good refurbished phone, and received an excellent quality iPhone instead. No scratches, no visible cosmetic issues (outside of a very microscopic stain maybe). What I appreciate the most is the battery being at 100% maximum capacity🥳!!! I was amazed and I’m glad I picked this Iphone, and seller!!! Thank you!!!
    Images in this review
    Customer image
    Customer image
    Reviewed in the United States on January 4, 2023
    Size: 256GBColor: Space GrayService Provider: UnlockedProduct grade: RenewedVerified Purchase
    Customer image
    5.0 out of 5 stars Great iPhones, But Set-up Took A Long Time!
    Reviewed in the United States on January 4, 2023
    This was was an upgrade purchase for my daughter. We don't believe in buying $1,000+ phones for teenagers. Amazon's Refurbished was a welcomed gift! The phone comes well packaged and is in great shape. It works like new, as promised! But, it took us MANY HOURS to finally get this phone set-up and info transfered over. Here are some learned tips for set-up: First, fully charge the new phone and your old phone. If possible, leave them both plugged in during the process. We learned that your old phone needs to be at least 50% charged before it will even start the transfer process. Don't bother backing up your old phone to the iCloud beforehand. It's much faster to wait and do that with the new phone after all is said and done. Your first step, go into the new phone and in Settings, go into General, then update the software to the latest version. We had many issues with the process stalling and then we would finally get an error message? This wasted a lot of time! It's so much quicker to update that software first, though it will take awhile (not lying). Once the software on the new phone is updated, then start the transfer process with your old phone. It will take a while (maybe 30 minutes). Once the whole thing transfers, your new phone will work and everything on the screen will look like your old phone. Here's the one thing we did not think about, you will still need a new SIM card from your Carrier. They are free. Simply go to your Carrier's store and explain that you bought a used phone and they will give you one. After everything is all set-up, call your carrier with your old phone and they will talk you through the process of installing the new SIM into the new phone. They will even test it out with you online until it works. Amazon Refurbished is guarranteed and definitally cheaper than other sites. The phone arrives fast too! After all is said and done, wipe the old phone to factory settings and remove the SIM card. Then you are all set! Newer phone at a cheaper price, it's guarranteed, and my daughter is totally happy with it!
    Images in this review
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    88 people found this helpful
    Report
    Reviewed in the United States on February 3, 2022
    Size: 256GBColor: Midnight GreenService Provider: UnlockedProduct grade: Renewed PremiumVerified Purchase
    264 people found this helpful
    Report

    Top reviews from other countries

    Translate all reviews to English
    Alex
    5.0 out of 5 stars Excelente
    Reviewed in Mexico on March 16, 2024
    Size: 256GBColor: Midnight GreenService Provider: UnlockedProduct grade: RenewedVerified Purchase
    Amazon Customer
    5.0 out of 5 stars Excellent, like new, condition
    Reviewed in Canada on March 11, 2024
    Size: 64GBColor: SilverService Provider: UnlockedProduct grade: RenewedVerified Purchase
    Francisco Quitl
    5.0 out of 5 stars Excelente producto
    Reviewed in Mexico on February 20, 2024
    Size: 512GBColor: SilverService Provider: UnlockedProduct grade: RenewedVerified Purchase
    Customer image
    Francisco Quitl
    5.0 out of 5 stars Excelente producto
    Reviewed in Mexico on February 20, 2024
    Llego en excelentes condiciones, cumple con las especificaciones.
    La batería llego con 89%, muy bueno.
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    Excelente 👌🏻 como nuevo , el único detalle fue la batería que llegó con un 81% 😥
    5.0 out of 5 stars Excelente 👌🏻 IPhone 11 Pro
    Reviewed in Mexico on February 10, 2024
    Size: 256GBColor: SilverService Provider: UnlockedProduct grade: RenewedVerified Purchase
    Customer image
    Excelente 👌🏻 como nuevo , el único detalle fue la batería que llegó con un 81% 😥
    5.0 out of 5 stars Excelente 👌🏻 IPhone 11 Pro
    Reviewed in Mexico on February 10, 2024
    Excelente 👌🏻 como nuevo , el único detalle fue la batería 🔋 que llego con un 81% fuera de eso todo ok y satisfecho con la compra lo recomiendo 😉
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    Nancy B.
    5.0 out of 5 stars Excelente compra
    Reviewed in Mexico on February 5, 2024
    Size: 64GBColor: GoldService Provider: UnlockedProduct grade: RenewedVerified Purchase