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Samsung Galaxy S21 5G, US Version, 128GB, Phantom Gray - Unlocked (Renewed)

3.9 3.9 out of 5 stars 3,683 ratings

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This product has sustainability features recognized by trusted certifications.

Pre-owned

Products are inspected, cleaned and (if applicable) repaired to excellent functional standards. Buying Pre-owned extends a product's life, reducing e-waste and raw material extraction.

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Pre-owned Certified: Electronics Pre-owned Certified: Electronics

Pre-owned Certified products are inspected, cleaned and (if applicable) repaired to excellent functional standards. By purchasing Pre-owned Certified rather than new, customers can extend the life of the product, reduce electronic waste, and reduce the extraction of raw materials. These products are backed by the Amazon Renewed Guarantee. Pre-owned Certified is part of the Climate Pledge Friendly program that helps you discover and shop for more-sustainable products.

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This product is inspected, tested, and refurbished, as necessary to be fully functional according to Amazon Renewed standards.

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About this item

  • Display: 6.2" AMOLED display with 120Hz refresh rate and 1300 nits brightness for vivid visuals and smooth scrolling.
  • Camera: Rear dual camera system with 64MP main and 12MP ultrawide lenses for stunning photos and videos.
  • Memory: 128GB internal storage and 8GB RAM for plenty of apps and files.
  • Connectivity: 5G capable with support for GSM, CDMA, and Wi-Fi networks.
  • Battery: 4000mAh battery provides all-day power for your daily needs.
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$224.99
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Important information

Visible screen diagonal

7" / 16 cm

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Samsung Galaxy S21 5G, US Version, 128GB, Phantom Gray - Unlocked (Renewed)
Samsung Galaxy S21 5G, US Version, 128GB, Phantom Gray - Unlocked (Renewed)
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Price-45% $224.99
New Price:$415.00
$284.00$231.99$434.95$264.99$227.45
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Customer Ratings
Fingerprint reader
3.9
4.1
4.0
4.3
4.2
4.5
Face recognition
3.8
4.1
3.9
4.2
4.5
4.1
Battery life
3.7
4.0
3.8
4.1
4.1
3.9
Value for money
3.6
3.8
3.8
4.2
4.1
3.9
Sold By
Chubbiestech
thegadgetdeals
OlympicWireless
Mobile HotSpot
Chubbiestech
Chubbiestech
display size
6.2 inches
6.2 inches
6.2 inches
6.8 inches
6.7 inches
6.4 inches
memory capacity
128 GB
256 GB
128 GB
256 GB
128 GB
128 GB
model name
Galaxy S21
Galaxy S21
Galaxy S21
S21 ULTRA
Galaxy S21 Plus
Galaxy S21 FE 5G
operating system
Android
Android
Android
Android
Android
Android
connectivity tech
Bluetooth, Wireless
Bluetooth, Wireless
Wi-Fi
Bluetooth, Wireless
Bluetooth, Wireless
Bluetooth, Wi-Fi
display type
AMOLED
AMOLED
AMOLED
AMOLED
AMOLED
service provider
Unlocked
Unlocked
Unlocked
Unlocked

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What's in the box

  • Adapter
  • USB Cable
  • What is Amazon Renewed?

    Amazon Renewed is your trusted destination for products that are inspected, tested, and refurbished as necessary to be fully functional.

    Quality you can afford

    Amazon Renewed products offer an affordable option so you can save on the brands you love.

    Products you can trust

    All products have been professionally inspected, tested, cleaned, and refurbished as necessary by Amazon-qualified suppliers.

    Purchases with an impact

    Your Amazon Renewed purchase extends the lifetime of this product and reduces electronic waste.

    Trusted coverage

    Your purchase is eligible for Amazon Renewed coverage in conjunction with Amazon's Return Policy and the A-to-z Guarantee.

    What should I expect to receive with my Amazon Renewed purchase?

    All Amazon Renewed purchases will come with accessories equivalent to those that shipped in the box when new. These items may not be original but will be compatible and fully functional. Amazon Renewed products will be packaged in either original packaging or in a new and clean cardboard box.

    Model Year

    2021

    In what condition can I expect my Amazon Renewed product to be?

    Product will be restored to its original factory settings and will be in one of the following cosmetic conditions Premium, Excellent, Good or Acceptable. Learn more
    Shop for smartphones, computers, laptops, tablets, home and kitchen appliances, game consoles, office products, and more. Visit Amazon Renewed

    Product Description

    This pre-owned or refurbished product has been professionally inspected and tested to work and look like new. How a product becomes part of Amazon Renewed, your destination for pre-owned, refurbished products: A customer buys a new product and returns it or trades it in for a newer or different model. That product is inspected and tested to work and look like new by Amazon-qualified suppliers. Then, the product is sold as an Amazon Renewed product on Amazon. If not satisfied with the purchase, renewed products are eligible for replacement or refund under the Amazon Renewed Guarantee.

    Sustainability features

    Sustainability features

    This product has sustainability features recognized by trusted certifications.

    Pre-owned

    Products are inspected, cleaned and (if applicable) repaired to excellent functional standards. Buying Pre-owned extends a product's life, reducing e-waste and raw material extraction.

    As certified by
    Pre-owned Certified: Electronics Pre-owned Certified: Electronics

    Pre-owned Certified products are inspected, cleaned and (if applicable) repaired to excellent functional standards. By purchasing Pre-owned Certified rather than new, customers can extend the life of the product, reduce electronic waste, and reduce the extraction of raw materials. These products are backed by the Amazon Renewed Guarantee. Pre-owned Certified is part of the Climate Pledge Friendly program that helps you discover and shop for more-sustainable products.

    Learn more about this certification

    Part of
    Sustainability features
    Climate Pledge Friendly

    Customer reviews

    3.9 out of 5 stars
    3.9 out of 5
    3,683 global ratings

    Customers say

    Customers like the value of the phone, saying it's a solid bang for your buck. However, some customers have reported issues with connectivity, charging, and scratch resistance. They mention that the phone would not connect to their network, WiFi calling did not work, and the charging port didn't work at all. Customers also have issues with lock. Opinions are mixed on quality, performance, and battery life.

    AI-generated from the text of customer reviews

    102 customers mention86 positive16 negative

    Customers like the value of the cellular phone. They say it's a great buy for a middle schooler and a solid bang for your buck. Some mention that the phone is refurbished and if you're looking for refurbished phones, you may want to look elsewhere.

    "...The phone works as it should! Worth the buy/price!" Read more

    "...It's a good value right now and if you are in the market for a replacement I would give this one a look. I am a real person writing a real review...." Read more

    "Pretty amazing price and quality. Honestly almost convinced me to never buy a brand new phone again. Refurbished is pretty solid...." Read more

    "...Incredible bang for the buck." Read more

    406 customers mention223 positive183 negative

    Customers are mixed about the quality of the cellular phone. Some mention that it is a really nice phone that looks brand new, while others say that it was in horrible condition and was a defective device.

    "...The phone appeared in excellent condition, only had a small scratch at the back when I looked in detail, and a hair of scratch on the screen that is..." Read more

    "...They did not replaces the battery as well and it was not refurbished, I work in IT and other areas of tech like OSINT , basically hardware and..." Read more

    "...the gray color on the back is done extremely well, not cheap looking gray, but something very clean and refined. Impressed overall...." Read more

    "...advertised besides that camera issue, but im not satisfied with a defective device. The return process was simple, no trouble." Read more

    358 customers mention202 positive156 negative

    Customers are mixed about the performance of the cellular phone. Some mention that it functions well, has no visible issues, and has technology that is still very usable. However, others say that it was not great, not working properly, and sometimes unresponsive.

    "Ok, so I like the phone overall. The phone functioned as it should. There were some minor issues, not that they impacted function overall...." Read more

    "...I tried but couldn't turn on the phone - there was no response. The box also included a USB-C cable and a cheap non-Samsung charger made in China...." Read more

    "...It works really well, and it's super fast, but the battery was a bad at first...." Read more

    "...The real problem comes with the charger, is surprisingly cheap and doesn't work...." Read more

    148 customers mention44 positive104 negative

    Customers are dissatisfied with the scratch resistance of the cellular phone. They mention that it has scratches at the back, scuffing on the left side, and permanent marks.

    "...The phone appeared in excellent condition, only had a small scratch at the back when I looked in detail, and a hair of scratch on the screen that is..." Read more

    "The phone come with little scratches back, in the camera lens corner and a bit in front but is not so evident...." Read more

    "...looked fine and phone did function as described, no noticeable blemishes as advertised...." Read more

    "...It has pits and grooves all along the bezels , a huge scratch on the back from the middle to the edge of the device...." Read more

    111 customers mention37 positive74 negative

    Customers are mixed about the battery life of the cellular phone. Some mention that it has great battery life, while others say that it does not last long at all. The battery capacity is 97% of original capacity, and the phone is fully operational with zero bugs or defects. However, some customers say that the phone does not have an SD Card slot and the battery runs out faster than they are used to.

    "...During about the first week, the battery appeared quite poor. With medium usage it lasted about a day...." Read more

    "...The battery - lasts all day for me. Granted I'm not a teen glued to my phone 24/7 but I'm on it a fair amountThe memory - WOW...." Read more

    "...They did not replaces the battery as well and it was not refurbished, I work in IT and other areas of tech like OSINT , basically hardware and..." Read more

    "...It works really well, and it's super fast, but the battery was a bad at first...." Read more

    93 customers mention15 positive78 negative

    Customers are dissatisfied with the lock on the cellular phone. They mention that it was not unlocked, and it locked up frequently. Some say that the phone was defective or not un locked for all carriers. Overall, customers are disappointed with the quality and functionality of the phone.

    "...One was in horrible condition and LOCKED. The other was in good condition and I was unable to unlock at the store to transfer to Verizon." Read more

    "...Verizon and essentially the phone is defective or the phone was not unlocked for all carriers." Read more

    "Wasn't unlocked for prepaid. Had to get a special Sim card to make work. Can't get signal at all if you have a case on it...." Read more

    "...to activate and found that it can not be done because the phone is locked...." Read more

    64 customers mention10 positive54 negative

    Customers are dissatisfied with the connectivity of the cellular phone. They mention that it would not connect to their network, WiFi calling did not work, and the phone had glitches. They also say that it disconnects from cellular service about every other hour. Customers also mention that the phone can't get signal at all and that the cell service will go out in areas where phones are on.

    "...Even the data cable is not great but do the job. The real problem comes with the charger, is surprisingly cheap and doesn't work...." Read more

    "...well, but unfortunately I have to return it as there is no wifi calling enabled on this phone...." Read more

    "I haven't had the phone very long and the first day my speaker stopped working mid conversation but I did a total update and haven't had the problem..." Read more

    "...The physical SIM only worked a short while. Was losing connection with the card. Had to transfer it to digital SIM." Read more

    49 customers mention4 positive45 negative

    Customers are dissatisfied with the charging of the cellular phone. They mention that it has an issue with the port, and the charger that came with the phone does not work. Some customers also report that the phone has major problems recharging.

    "...You connect and appears to start charging but suddenly it stops charging and no longer resume it...." Read more

    "...I should also mention the charging port had a lip around the oval port indicating it’s been dropped , which is fine however replace the parts and..." Read more

    "Not being able to plug in headphones is the only issue with this phone." Read more

    "...Also it has no headphone jack but i understand that with wireless ear buds" Read more

    Stay away , use another seller .
    1 Star
    Stay away , use another seller .
    I paid for a “excellent” device though what said was synergy next to the “sold by” area which I always pay attention to as I deal with many sellers on the platform (Amazon). They ended up being very very helping in tracking down the seller as I always try to find a solution with them first before I call Amazon. So, moving forward, basically I received what would be at best, a fair to acceptable device . It has pits and grooves all along the bezels , a huge scratch on the back from the middle to the edge of the device. The screen was not great either , it came with a film type screen protector which I found strange as I purchase many devices and felt I should take it off to have a look and inspect. While the screen was not great it was also not working properly via the amoled screen/digitizer recognizing fingerprints or gestures at times , maybe it was just the optical fingerprint sensor malfunctioning , actually I believe it’s digital sensor on the s21 , regardless that’s nor here or there, the lint is , it didn’t work and was buggy when touching all around NOT due to the OS (updated it to android 13 UI 5.1 it came on 11) (operating system ) but the hardware. Not being updates is not big deal as I prefer the option so that was done right at least. However, I wish I had taken a picture of the back of the device as admittedly at this point I was disappointed and in the moment of “wth” moment because it took me 30 minutes to clean the device properly peel the stickers off and glue all over to truly inspect the device which I already knew it was going back as it’s not excellent and they will definitely get it back much cleaner than I received it but , again it device is beat up. They fact it wasnt even cleaned and had sticker residue all over the the device as well or some sort of glue, was the first big indicator. They did not replaces the battery as well and it was not refurbished, I work in IT and other areas of tech like OSINT , basically hardware and software areas , not only by Amazon’s standards but in general, it’s common knowledge and states when purchasing , a “excellent “ condition device should have 90% battery health or above , this device had 74% battery health below 80% is unacceptable even for the cheapest condition you can buy as you’ll need a battery replacement within the 1st 6 months most likely sooner . It gets worse as I contacted chubbiestech and got zero help or care for that matter , they said call Amazon it’s on them for the most part. I am making that short as ot was jet her a automated reply or a very I dont care approach on customer service. I also reached out a second time to make them aware that about the battery percent being at 74% for the next person as a professional courtesy to get a copy and pasted same response. So , very contradictory when if it’s sold by then and refurbed by them but are telling me it was handled by Amazon. I have the screenshots of the lack of concern or help and it’s just disappointing. As of now as I feel this brings up a issue that is indicative of the way things are now which is , the whole situation is a mess, as I made the return properly , bought insurance and did things accordingly , SO come to find out as of today the 18th of November, UPS has lost the package , Amazon can’t process my refund manually for another 2 weeks until the ticket expires , which is outrageous as this should not be on me , my responsibility is done in the matter, it’s was returned and I paid extra for insurance to make sure it’s safe, and I am eating the cost due to bad business practices on chubbieatech part as I am a small business myself, and I hate to say this but time is money , this will cost me in the end regardless of what happens , all due to not getting what I paid for from the start , I am in shock that in this day & age finding proper solutions and proper business practices has become so hard. If I would have gotten the excellent condition device that I had no problem paying for and they had no problem taking the money , I shouldn’t be without a device and up the creek as no one wants to step in and take accountability. I’m sorry , sellers like this that slip through the cracks and shouldn’t be in the platform, Amazon is not eBay. Now it’s my headache and it is very frustrating. PLEASE do yourself a favor and stay clear from this one because if your device is not not up to par, good luck as you will not get help , I’m a week in and I’m out of money spent and a device . I should also mention the charging port had a lip around the oval port indicating it’s been dropped , which is fine however replace the parts and check the device , make sure it works and indeed in excellent REFURBISHED condition. Nothing on this device was cleaned or fixed and was a poor device . I truly hope Amazon doesn’t sensor my review , which I have a feeling they will because this is the real life experiences that occur when you don’t get what you pay for and trust the Amazon name and sellers under them , and here I am with no device or refund of my money. It’s not ok , there is no A-Z guarantee here . Everyone has passed the buck. This is a HONEST review along with the consequences of poor business practices I think people should know about if you chose to buy from here and should not be censored.
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    Top reviews from the United States

    Reviewed in the United States on October 13, 2022
    83 people found this helpful
    Report
    Reviewed in the United States on March 7, 2024
    Customer image
    5.0 out of 5 stars Come as expected but charger didn't work
    Reviewed in the United States on March 7, 2024
    The phone come with little scratches back, in the camera lens corner and a bit in front but is not so evident. Even the data cable is not great but do the job. The real problem comes with the charger, is surprisingly cheap and doesn't work. You connect and appears to start charging but suddenly it stops charging and no longer resume it. A bit disappointed but for the price, at least the phone works really good. It's only when I buy a device, I'll expect a complete and functional package.
    Images in this review
    Customer image Customer image Customer image
    Customer imageCustomer imageCustomer image
    2 people found this helpful
    Report
    Reviewed in the United States on November 18, 2023
    Customer image
    1.0 out of 5 stars Stay away , use another seller .
    Reviewed in the United States on November 18, 2023
    I paid for a “excellent” device though what said was synergy next to the “sold by” area which I always pay attention to as I deal with many sellers on the platform (Amazon). They ended up being very very helping in tracking down the seller as I always try to find a solution with them first before I call Amazon. So, moving forward, basically I received what would be at best, a fair to acceptable device . It has pits and grooves all along the bezels , a huge scratch on the back from the middle to the edge of the device. The screen was not great either , it came with a film type screen protector which I found strange as I purchase many devices and felt I should take it off to have a look and inspect. While the screen was not great it was also not working properly via the amoled screen/digitizer recognizing fingerprints or gestures at times , maybe it was just the optical fingerprint sensor malfunctioning , actually I believe it’s digital sensor on the s21 , regardless that’s nor here or there, the lint is , it didn’t work and was buggy when touching all around NOT due to the OS (updated it to android 13 UI 5.1 it came on 11) (operating system ) but the hardware. Not being updates is not big deal as I prefer the option so that was done right at least.

    However, I wish I had taken a picture of the back of the device as admittedly at this point I was disappointed and in the moment of “wth” moment because it took me 30 minutes to clean the device properly peel the stickers off and glue all over to truly inspect the device which I already knew it was going back as it’s not excellent and they will definitely get it back much cleaner than I received it but , again it device is beat up. They fact it wasnt even cleaned and had sticker residue all over the the device as well or some sort of glue, was the first big indicator. They did not replaces the battery as well and it was not refurbished, I work in IT and other areas of tech like OSINT , basically hardware and software areas , not only by Amazon’s standards but in general, it’s common knowledge and states when purchasing , a “excellent “ condition device should have 90% battery health or above , this device had 74% battery health below 80% is unacceptable even for the cheapest condition you can buy as you’ll need a battery replacement within the 1st 6 months most likely sooner .

    It gets worse as I contacted chubbiestech and got zero help or care for that matter , they said call Amazon it’s on them for the most part. I am making that short as ot was jet her a automated reply or a very I dont care approach on customer service. I also reached out a second time to make them aware that about the battery percent being at 74% for the next person as a professional courtesy to get a copy and pasted same response. So , very contradictory when if it’s sold by then and refurbed by them but are telling me it was handled by Amazon. I have the screenshots of the lack of concern or help and it’s just disappointing.

    As of now as I feel this brings up a issue that is indicative of the way things are now which is , the whole situation is a mess, as I made the return properly , bought insurance and did things accordingly , SO come to find out as of today the 18th of November, UPS has lost the package , Amazon can’t process my refund manually for another 2 weeks until the ticket expires , which is outrageous as this should not be on me , my responsibility is done in the matter, it’s was returned and I paid extra for insurance to make sure it’s safe, and I am eating the cost due to bad business practices on chubbieatech part as I am a small business myself, and I hate to say this but time is money , this will cost me in the end regardless of what happens , all due to not getting what I paid for from the start , I am in shock that in this day & age finding proper solutions and proper business practices has become so hard. If I would have gotten the excellent condition device that I had no problem paying for and they had no problem taking the money , I shouldn’t be without a device and up the creek as no one wants to step in and take accountability. I’m sorry , sellers like this that slip through the cracks and shouldn’t be in the platform, Amazon is not eBay. Now it’s my headache and it is very frustrating. PLEASE do yourself a favor and stay clear from this one because if your device is not not up to par, good luck as you will not get help , I’m a week in and I’m out of money spent and a device . I should also mention the charging port had a lip around the oval port indicating it’s been dropped , which is fine however replace the parts and check the device , make sure it works and indeed in excellent REFURBISHED condition. Nothing on this device was cleaned or fixed and was a poor device . I truly hope Amazon doesn’t sensor my review , which I have a feeling they will because this is the real life experiences that occur when you don’t get what you pay for and trust the Amazon name and sellers under them , and here I am with no device or refund of my money. It’s not ok , there is no A-Z guarantee here . Everyone has passed the buck. This is a HONEST review along with the consequences of poor business practices I think people should know about if you chose to buy from here and should not be censored.
    Images in this review
    Customer image Customer image Customer image Customer image
    Customer imageCustomer imageCustomer imageCustomer image
    69 people found this helpful
    Report